- This course is a(n) -week course, and students who have completed the registration process have a personal LMS smart learning platform and can watch the course directly on the LMS learning system.
- Substitute or make-up classes are not permitted if the student misses their designated live Zoom session; however, students will be able to review and watch the recording of the Live Zoom session they missed through the LMS platform.
- If you have any questions about watching related courses, please feel free to contact us tgeducation@transglobalus.com or call 888. 831.8868
- Lessons may be purchased in batches or you can purchase lessons according to the package.
- Packaged courses with 10 sessions will get a free Private Class
- Teachers will assign homework assignments to your student. Services associated with the course such as email communication, homework grading, tracking student's learning are not considered class time of $120/hour.
- 课程是周录播课，同时搭配周Live Zoom课程。录播课可以按照学生时间方便多次学习，重复学习。随后老师会在Live Zoom课会和学生互动，巩固录播课学习内容。
- Substitute or make-up classes are not permitted if the student misses their designated Live Zoom session; however, students will be able to review and watch the recording of the Live Zoom session they missed through the LMS platform.
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Teachers and students may negotiate and discuss class scheduling.
Generally speaking, when you can't swipe your card, it’s helpful to double check if the card information you entered is correct. If you really can't get the card to work, it’s recommended that you try using another card, or you can try using Zelle, PayPal, or any other payment methods to complete your transaction. If you still can't get it to work, call us or email us! Please allow one day for our back-office assistance.
Please leave the parents' contact information when registering for an account so that we can contact the parents when processing tuition fees and course confirmations.
The TransGlobal Education Online Course is a pre-recorded course. Students will receive an email after completing the payment registration and will be prompted to set up their personal learning platform account (Learning Management System) before they can start their classes. You can also watch the course repeatedly as many times as needed.
Each student has a dedicated personal learning account. In their LMS learning system account, students can personally email their teacher, or leave messages. Additionally, we also offer live, online course Q&A sessions. Each student is provided with their teacher’s online Q&A schedule (they can differ from other teachers depending on the course subject). In general, we also have an open online Q&A period from Monday to Friday from 4:00 PM – 6:00 PM (West Coast time), and one on Saturday from 10:00 AM - 12:30 PM.
If you would like to help your child adjust the curriculum, please contact Customer Service at 626-447-7888 Education. Or email: tgeducation@transglobalus.com
- The full tuition fee may be refunded to those who apply for a refund up to one week prior to the start of the course. There will be a $30 charge assessed for processing fee.
- After the class has started, refund requests will not be accepted; however, you may retain the credit for future classes.
- Please contact us at tgeducation@transglobalus.com or call 888. 831.8868 for any refund questions or concerns.
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